Frequently Asked Questions

Where is Fidele Solutions based, and which areas do they serve?

Fidele Solutions is headquartered in Westhampton and Southampton Village. Leveraging our locally-based team spread across the Hamptons, we efficiently offer our services from Remsenburg to Montauk.

What payment options are available at Fidele Solutions?

We support a variety of payment methods, including Cash, Credit Cards, Zelle, Venmo, and Checks, to accommodate your preferences.

How does Fidele Solutions address emergencies and urgent matters?

For emergencies, we provide a dedicated hotline exclusively for Fidele clients. This ensures immediate response, with our team being notified promptly to address the issue at your property as quickly as possible.

What is the cost structure for Fidele Solutions Property Management services?

Understanding the unique needs of each client, we've developed a spectrum of packages. These are designed to uphold our high service standards while offering the flexibility homeowners need.

How are maintenance and repair services managed by Fidele Solutions?

We bill maintenance and repair tasks on an hourly basis. Clients receive an estimated duration for the work; upon approval, we proceed. Rest assured, no work commences without your consent.

Is Fidele Solutions equipped to manage both residential and commercial properties?

Indeed, we possess the expertise and capability to handle both residential and commercial property management effectively.

Can Fidele Solutions provide references from past clients?

Certainly. We invite you to view our five-star reviews online. Additionally, upon request, we can provide contact information for direct references, bearing in mind our commitment to client privacy through non-disclosure agreements.

How does Fidele Solutions stand out from other property management companies?

Fidele Solutions is revolutionizing property management at every level. Our approach is centered on innovation, a dedicated local team, and a strong company culture that values personal connections, it’s not just business its personal.

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